Optional coin packs for extra playtime

Payments are processed in NZD for virtual coin packs used on SocialRewardsClub.com. Coins have no real‑world value, are not a banked balance, and are not redeemable for cash or prizes of value. See the confirmation step on this page: coin-store.html#purchase-confirmation.

Because coin packs are delivered instantly and are consumable virtual items, purchases are generally non‑refundable. If you believe there’s been an error (duplicate charge, failed delivery, wrong amount), contact support as soon as possible and we’ll review it in line with applicable New Zealand consumer law.

First, wait a couple of minutes and refresh. If coins still don’t appear, email us with (1) the email/username on your account, (2) the pack name, (3) time/date, and (4) the last 4 digits (or payment reference). We’ll reconcile the transaction and either deliver the coins or resolve the charge.

The descriptor may show our business name Social Rewards Club Limited or a payment processor reference. If you can’t identify a charge, contact us before requesting a bank chargeback so we can investigate and help quickly.

Yes—this site is intended for users 18+ in New Zealand. If you haven’t verified your age yet, complete the check here: age-gate.html#age-gate-form.

No. Coins are tied to your account for entertainment gameplay only. They can’t be transferred, exchanged, or redeemed for cash, cryptocurrency, gift cards, or any item of value.

If playing stops being fun, take a break and get support. Start here: responsible-play.html#nz-support-links. You can also visit: responsible-gambling.html#rg-resources.