Privacy Policy

This Privacy Policy explains how we collect, use, store and share personal information when you use socialrewardsclub.com, create an account, or make purchases. We comply with the New Zealand Privacy Act 2020.

Information we collect

• Account & profile: name, email, phone, login credentials, preferences.
• Rewards/activity: submissions, referrals, engagement and eligibility signals.
• Purchase & billing: items purchased, amounts, invoices/receipts, and payment status. Card details are handled by our payment providers (we do not store full card numbers).
• Device/usage & cookies: IP address, device identifiers, pages viewed, approximate location, and cookie/analytics data.
• Support: messages you send us and related metadata.

How we use your information

• Provide and operate the site, accounts, rewards and purchases.
• Verify identity, prevent fraud, and protect users and our services.
• Process payments, send confirmations, and provide customer support.
• Improve features and measure performance (analytics).
• Send service messages and, where permitted, marketing (you can opt out).

Cookies & analytics

We use essential cookies for core functionality and may use analytics tools to understand usage. You can control cookies via your browser settings; blocking some cookies may affect site functionality.

Sharing your information

We may share information with trusted service providers (for example: hosting, analytics, email delivery, customer support and payment processing) to operate our services. We may also share information where required by law, to enforce our terms, or to protect rights, safety and security. We do not sell personal information.

Storage, security & retention

We store information in New Zealand and/or other countries where our providers operate. Where information is transferred overseas, we take reasonable steps to ensure it is protected in a way comparable to New Zealand privacy standards. We use administrative, technical and physical safeguards, but no method of transmission or storage is 100% secure. We keep information only as long as needed for the purposes above, and to meet legal, accounting and dispute-resolution requirements.

Your rights (NZ Privacy Act 2020)

• Access and correction: you can request a copy of your personal information and ask us to correct it.
• Deletion: you can request deletion of your account or certain data. We may need to retain some information where required or permitted by law (e.g., tax, fraud prevention, or disputes).
• Response time: we aim to respond as soon as reasonably practicable and no later than 20 working days for access/correction requests (unless an extension applies under the Act).

How to contact us